Legal
Privacy Policy
Last updated: 2025-01-01
This policy is provided as a starting template. Have it reviewed by an attorney before launch — especially if you intend to operate in California, the EU, or other regions with specific privacy statutes.
1. Who We Are
Longhorn Supply & Provision ("we", "us", "our") operates this website. We are a US-based supplier of research peptides and laboratory consumables.
2. Information We Collect
We collect the following categories of information:
- Contact & quote-request data: name, business or institutional email, phone, shipping ZIP, and the items in your quote.
- Order data: shipping address, billing details, items ordered, lot numbers shipped.
- Site analytics: standard server logs and (optionally) aggregate page-view analytics. No medical or health information is collected.
- Cookies / local storage: small data stored in your browser to remember age-gate acceptance and your quote list. We do not use cross-site advertising cookies.
3. How We Use It
- To respond to quote requests and process orders.
- To verify researcher qualification where required.
- To fulfill, ship, and provide post-sale support including lot traceability and COA delivery.
- To improve the Site and our service.
4. Who We Share It With
We share information only with service providers needed to operate the business: hosting (Netlify), email, shipping carriers, payment processors (out-of-band), and analytics. We do not sell personal information.
5. No Health or Medical Information
We do not request or collect health or medical information. Please do not include any health details in correspondence with us. If you do, we will redact or discard it.
6. Data Retention
We retain quote and order records as needed to provide service, meet tax and legal obligations, and resolve disputes. You may request deletion of your contact data by emailing privacy@longhornsupply.com.
7. Your Choices
- Browser storage: Clear your browser's local storage to reset the age gate and quote list.
- Cookies: Use your browser's controls to block or clear cookies. Core Site functions do not require advertising cookies.
- Email: Unsubscribe links are included in any marketing emails. Order/quote correspondence is transactional.
8. Security
We use commercially reasonable technical and organizational measures to protect information in our custody. No system is perfectly secure, and we make no warranty of absolute security.
9. Children
The Site is restricted to adults aged 21 and older. We do not knowingly collect information from minors. If you believe a minor has provided information, contact us and we will delete it.
10. Updates
We may update this policy from time to time. The "Last updated" date above will reflect the most recent change. Material changes will be noted on the Site.
11. Contact
Questions about privacy? Email privacy@longhornsupply.com.